Returns & Exchanges

We want you to love your official Taylor Swift merchandise, but if you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery. All items must be in their original, unwashed, and unworn condition to qualify for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the return is scanned within 7 days of receiving your label.

4

Receive Your Refund

After our warehouse inspects the returned goods, your refund or exchange will be processed within 7-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing